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Frequently Asked Questions

WHAT ARE WOODWE COVERS?

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WOODWE PRODUCT SPECIFICATIONS

MATERIAL CERTIFICATIONS

MATERIAL UNIQUENESS

COVER THICKNESS

PRODUCT MANUALS

HOW TO CHOOSE A RIGHT COVER MODEL

HOW TO APPLY MACBOOK SKIN COVERS?

SHIPPING

DID NOT RECEIVE MY COVER

WHEN CAN I EXPECT MY PRODUCT TO ARRIVE?

WHAT HAPPENS IF I'M NOT IN WHEN MY ORDER ARRIVES?

CUSTOM DUTIES

CAN I HAVE MY PARCEL REDIRECTED TO A DIFFERENT ADDRESS?

ORDER ISSUES

RECEIVED A WRONG SIZE PRODUCT

I'M MISSING AN ITEM FROM MY ORDER, WHAT DO I DO?

WHAT DO I DO IF I RECEIVE A FAULTY ITEM IN MY ORDER?

CAN I CANCEL MY ORDER AFTER I'VE PLACED IT?

CAN I AMEND MY ORDER AFTER I'VE PLACED IT?

PARTNERSHIP, BULK AND CUSTOM ORDERS

PARTNERSHIP

BULK ORDERS

CUSTOM ORDERS

BECOMING AN AMBASSADOR

REFUND, REPLACEMENT, RETURN QUESTIONS

REFUND POLICY BASICS

RETURN POLICY BASICS

REPLACEMENTS AND EXCHANGES

OTHER QUESTIONS

WARRANTY

OTHER QUESTION INQUIRIES